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Walter Sunny Dzik, Neil Beckman, Kathleen Selleng, Nancy Heddle, Zbigniew Szczepiorkowski, Silvano Wendel, and Michael Murphy for the Biomedical Excellence for Safer Transfusion (BEST) Collaborative.

Errors in patient specimen collection: application of statistical process control.

Journal
Transfusion 2008 Oct;48(10):2143-51.